Notes

※ All vehicles are non-smoking. Smoking will be treated as interior damage, and the cost will be fully charged to the customer.

※ Payment can only be made using a credit card in the name of the person who made the contract.

※ There are age restrictions for applications. Only those who are 21 years old or older and have had a manual transmission (MT) license for more than three years are eligible.

※ Eating and drinking inside the vehicle is prohibited. However, bringing in bottled drinks is allowed. (Please ensure adequate hydration during hot weather.)

 

Chapter 1 General Provisions

​

Article 1 (Application of Terms and Conditions)

1. Our company shall lease rental cars (hereinafter referred to as "rental cars") to applicants and contractees (hereinafter referred to as "borrowers") in accordance with these terms and conditions and detailed rules (hereinafter collectively referred to as "terms and conditions"). Borrowers shall lease them accordingly. Matters not stipulated in these terms and conditions shall be governed by laws and regulations or general customs.

2. Our company may agree to special provisions within the scope that does not contradict the intent of these terms and conditions, laws, administrative notices, and general customs. In the case of such special provisions, they shall take precedence over these terms and conditions.

 

Chapter 2 Reservations

​

Article 3 (Reservation Application)

1. When borrowing a rental car, the borrower shall agree to the terms and conditions and the separately stipulated rate table, and apply for a reservation in advance by the separately stipulated method, specifying the class of the car, the start date and time of the lease, the place of lease, the duration of the lease, the return location, the driver, the need for accessories, and other leasing conditions (hereinafter referred to as "leasing conditions").

2. When we receive a reservation application from the borrower, we will generally respond to the reservation within the scope of our available rental cars.

3. Reservations can be made by the borrower in person, by phone, or online. Although we accept verbal reservations made by phone by the borrower, we are not responsible for any misunderstandings between us and the borrower regarding the contents of the vehicle reservation. To prevent unpaid cancellation fees, credit card details must be provided at the time of reservation. In the event of a cancellation fee, payment will be required in accordance with Article 15.

 

Article 4 (Changes to Reservations)

The borrower shall obtain the consent of the company in advance when seeking to change the leasing conditions stipulated in the preceding Article 1.

 

Article 5 (Cancellation of Reservations, etc.)

1. The borrower may cancel the reservation (hereinafter referred to as "cancellation") by the separately stipulated method.

2. If, due to the borrower's circumstances, the rental car leasing contract (hereinafter referred to as the "leasing contract") has not been commenced one hour after the reserved start time, the reservation shall be deemed canceled.

3. In the cases described in the preceding two paragraphs, the borrower shall pay the cancellation fee to the company as separately stipulated.

4. If the reservation is canceled due to the company's circumstances or if the leasing contract is not concluded, the company shall refund the received leasing fee or cancellation fee (hereinafter collectively referred to as the "leasing fee").

5. If the leasing contract is not concluded due to reasons such as accidents, theft, non-return, recalls, acts of God, or other reasons not attributable to the borrower or the company, the reservation shall be deemed canceled. In this case, the company shall refund the received leasing fee.

6. In the following cases, even if there is a reservation, the company may not conclude the leasing contract. In this case, the company shall refund all received fees, but shall not be liable for any other expenses (including transportation expenses to the rental location, but not limited to this).

   (1) If there are no rental cars available for leasing.

   (2) If the company allows children under six years of age to accompany the borrower or the driver but there are no child seats available. (In principle, children under six years of age are not allowed to ride or visit the company.)

   (3) In other cases deemed necessary by the company.

7. Except as provided in this Article, the company and the borrower shall not make any claims against each other for the non-conclusion of the leasing contract.

8. Applications, visits on the day of leasing, conclusion of leasing contracts, and handover of rental vehicles by anyone other than the borrower shall not be permitted.

 

Chapter 3 Lease

​

Article 6 (Leasing Fee)

1. The leasing fee refers to various amounts of money, including the base fee and additional charges determined by the company, associated with the rental.

2. The base fee shall be determined based on the rates implemented by the Director of the Regional Transport Bureau at the time of rental of the rental car.

3. If the leasing fee is revised after making a reservation according to Article 3, the fee applied at the time of reservation shall be applied regardless of the preceding clause.

 

Article 7 (Conclusion of Lease Contract)

1. The borrower shall specify the leasing conditions, and the company shall specify the leasing conditions based on these terms and conditions and rate tables to conclude the lease contract. In this case, the borrower shall pay the leasing fee separately stipulated by the company.

2. Applications for lease contracts shall be made by specifying the leasing conditions as stipulated in Article 3.1.

3. Based on the Basic Circular on Rental Cars (Ministry of Land, Infrastructure, Transport and Tourism Notification No. 138 of the Self-Journey, dated June 13, 2025), the company is obliged to record the driver's name, address, type of driver's license, and driver's license number in the rental ledger (original rental voucher) and attach a copy of the driver's driver's license as stipulated in Article 14. Therefore, when concluding a lease contract, the company shall request the borrower to present the driver's driver's license or provide a copy thereof. In this case, if the borrower is the driver, they shall present their own driver's license or provide a copy thereof, and if the borrower and the driver are different individuals, the borrower shall ensure that the driver presents their driver's license or provides a copy thereof.

4. When concluding a lease contract, the company may request the borrower to provide proof of identity in addition to the driver's license and may take a copy of the documents provided.

5. When concluding a lease contract, the company may specify the payment method and request a deposit from the borrower.

​

Article 8 (Modification of Leasing Conditions)

1. After the conclusion of the leasing contract, the borrower must obtain the company's approval in advance if they wish to change the leasing conditions stipulated in Article 7, Paragraph 1.

2. The company may refuse to accept changes to the leasing conditions under the preceding paragraph if such changes would adversely affect the leasing business.

 

Article 9 (Leasing Conditions)

1. The company shall refuse to conclude a leasing contract if the borrower or the driver falls under any of the following items:

   (1) When the driver fails to present the driver's license required for driving the rental car.

   (2) When under the influence of alcohol.

   (3) When exhibiting symptoms of intoxication due to drugs, stimulants, thinner, etc.

   (4) When attempting to accompany a child under the age of 6.

   (5) When the driver at the time of rental car delivery is different from the driver specified during reservation.

   (6) When there is a history of non-payment of leasing fees for past rentals.

   (7) When there has been conduct falling under the items listed in Article 18 during past rentals.

   (8) When there has been conduct falling under Article 26 during past rentals (including rentals from other car rental companies).

   (9) When it is deemed that the borrower is affiliated with organized crime groups, their members or associates, or other antisocial forces.

   (10) When not meeting the conditions stipulated by the company.

   (11) When deemed inappropriate by the company for other reasons.

2. Notwithstanding the preceding paragraph, the company may not conclude a leasing contract even if there is a reservation in the following cases. In this case, the company shall refund the received leasing fee, but shall not be liable for any other expenses (including transportation expenses to the rental location, but not limited to this):

   (1) When there are no rental cars available for leasing.

   (2) When the company has allowed children under the age of 6 to accompany the borrower or the driver but there are no child seats available. (In principle, children under 6 years of age are not allowed to ride or visit the company.)

   (3) When deemed necessary by the company for other reasons.

​

Article 10 (Substitute Rental Car)

1. In the event that the company is unable to provide the rental car of the reserved model due to accidents, theft, or any other reasons not attributable to the company's responsibility, the company may offer a rental car of a different model class from the reservation (hereinafter referred to as "substitute rental car").

2. When the borrower accepts the offer in the preceding paragraph, the company shall provide the substitute rental car under the same leasing conditions as the reservation. However, if the leasing fee for the substitute rental car is higher than the leasing fee for the reserved model class, the fee shall be based on the leasing fee for the reserved model class, and if it is lower, it shall be based on the leasing fee for the substitute rental car.

3. The borrower may refuse the offer of the substitute rental car as described in Paragraph 1.

 

Article 11 (Exemption from Liability)

In the event that the company is unable to provide the rental car or offer a substitute rental car due to natural disasters or other force majeure events, the company shall immediately notify the borrower of such circumstances and shall not be liable for any damages incurred by the member. In this case, the company shall refund the received leasing fee to the borrower.

 

Article 12 (Establishment of Lease Agreement, etc.)

1. The lease agreement shall be established when the borrower pays the leasing fee to the company and the company delivers the rental car (including accessories) to the borrower.

2. The delivery mentioned in the preceding paragraph shall take place at the borrowing location specified in Article 3, Paragraph 1, at the borrowing start date and time.

 

Article 13 (Inspection, Maintenance, and Confirmation of Rental Vehicles)

1. The company shall conduct inspections as stipulated in Article 48 of the Road Transport Vehicle Act (regular inspection and maintenance) and perform necessary maintenance on the rental car before lending it out.

2. The company shall conduct inspections as stipulated in Article 47-2 of the Road Transport Vehicle Act (daily inspection and maintenance) and perform necessary maintenance before lending out the rental car.

3. The lessee shall confirm through inspection of the exterior and accessories of the rental car based on a separately specified inspection form, ensuring that there are no maintenance issues with the rental car and that it meets the borrowing conditions.

4. In the event that maintenance issues are discovered in the rental car through the confirmation in the preceding paragraph, the company shall promptly perform necessary maintenance and other measures.

​

Article 14 (Issuance and Carrying of the Lease Certificate)

1. When the company hands over the rental car, it shall issue to the borrower a lease certificate containing the matters specified by the Director of the Regional Transport Bureau.

2. The borrower must carry the lease certificate issued according to the preceding paragraph while using the rental car.

3. If the borrower loses the lease certificate, they must immediately notify the company.

4. When returning the rental car, the borrower must also return the lease certificate to the company.

 

Article 15 (Cancellation of Reservation, etc.)

1. If the borrower cancels (hereafter referred to as "cancel") the reservation made under Article 3 due to their own circumstances, they must pay the company a cancellation fee as separately specified. ※Cancellations after 8:00 PM will be treated as a cancellation on the following day.

• Cancellation within business hours 7 days before the reserved ride day ⇒ Free

• Cancellation within business hours from 6 to 3 days before the reserved ride day ⇒ 30% of the rental fee

• Cancellation within business hours from 2 days to the day before the reserved ride day ⇒ 50% of the rental fee

• Cancellation on the reserved ride day ⇒ 100% of the rental fee

1. Unless otherwise provided for in the preceding paragraph, neither the company nor the borrower shall make any claims against each other for not concluding the lease agreement.

​

Chapter 4: Usage

​

Article 16 (Management Responsibility)

The borrower is obligated to use and keep the rental car with the care of a good manager from the time of receipt of the vehicle until its return to the company (hereinafter referred to as "during use").

​

Article 17 (Routine Inspection and Maintenance)

The borrower must conduct the routine inspection and maintenance specified in Article 47-2 of the Road Transport Vehicle Act on the rental car before using it during the rental period.

 

Article 18 (Prohibited Actions)

During the use of the rental car, the borrower is prohibited from engaging in the following actions:

1. Using the rental car for the purpose of automobile transportation business or similar activities without the consent of the company and without the permission based on the Road Transport Law.

2. Using the rental car for purposes other than those specified, or allowing someone other than the driver(s) listed on the rental agreement (Article 14) to drive the vehicle.

3. Subleasing the rental car, allowing its use by a third party, or using it as collateral in a way that infringes upon the rights of the company.

4. Forging or altering the vehicle registration number plate or the vehicle identification number of the rental car, or modifying or remodeling the car in a way that changes its original condition.

5. Removing equipment such as the drive recorder, G-sensor, or GPS system, or disabling their functions without the company's consent.

6. Using the rental car for various tests or competitions, or for towing or pushing other vehicles without the company's consent.

7. Using the rental car in violation of laws or public order and morals.

8. Taking out insurance on the rental car without the company's consent.

9. Taking the rental car out of Japan.

10. Engaging in any other actions that violate the rental agreement.

​

Article 19 (Measures to be Taken in Case of Discovery of Malfunction)

1. If the borrower discovers any abnormality or malfunction in the rental car during its use, they must immediately stop driving and contact the company, and follow the company's instructions.

2. If the abnormality or malfunction of the rental car is due to reasons attributable to the borrower, the rental contract shall be terminated, and the borrower shall bear the cost of retrieving and repairing the rental car. In this case, the company will not refund any rental fees already received.

3. If the malfunction or similar issues are due to defects that existed before the rental, the borrower may receive a replacement rental car from the company.

4. When the borrower accepts the offer of a replacement rental car as mentioned in the previous clause, the provisions of Article 10, Paragraph 2 shall apply.

5. If the borrower does not accept the offer of a replacement rental car as mentioned in Clause 3, the rental contract shall be terminated, and the company shall refund the full amount of the rental fees already received. The same shall apply when the company is unable to provide a replacement rental car due to natural disasters or other force majeure events.

​

Article 20 (Measures in Case of Illegal Parking)

1. If the borrower or driver commits illegal parking with the rental car during its use, they must immediately appear at the police station with jurisdiction over the area of the illegal parking, pay the fines or penalties for the illegal parking, and bear the costs associated with towing, storage, and retrieval of the rental car due to the illegal parking.

2. Upon receiving notification from the police regarding a parking violation involving the rental car, the company shall contact the borrower or driver, promptly move the rental car, and instruct the borrower or driver to appear at the police station with jurisdiction over the area of the violation to address the offense, either by the expiration of the rental period or as instructed by the company. The company reserves the right to retrieve the rental car from the police at its discretion.

3. After issuing the instructions mentioned in the preceding paragraph, the company, at its discretion, may verify the status of the violation through traffic violation notices, payment receipts, or other documents. If the borrower or driver fails to address the violation, they must immediately pay the company's designated parking violation penalty. Additionally, if deemed necessary by the company, the borrower or driver may be required to sign a document acknowledging the parking violation and agreeing to comply with legal measures, and the company will continue to instruct them until the violation is resolved.

4. If deemed necessary by the company, it may cooperate with the police by providing documents containing personal information such as the acknowledgment and rental documents to pursue legal action against the borrower or driver for the parking violation, as well as submit explanations and acknowledgments to the Public Safety Commission regarding the facts of the violation.

5. If the company receives an order to pay a parking violation fine equivalent to the amount of the fine or penalty for the search and retrieval, storage, and retrieval of the rental car incurred by the borrower or driver, the borrower or driver shall compensate the company for the equivalent amount of the fine or penalty and the search and retrieval costs. The borrower or driver must pay these amounts to the company by the specified deadline. However, if the borrower or driver has already paid the parking violation penalty to the company as stated in Paragraph 3, they are only liable for the search and retrieval costs.

6. If the borrower or driver has paid the parking violation penalty or the equivalent amount of the fine or penalty to the company as stated in Paragraph 3, and the parking violation fine payment order is canceled due to payment of the fine or initiation of public prosecution against the borrower or driver, and the company receives a refund of the parking violation fine, the company shall return to the borrower or driver the amount paid for the parking violation penalty or the refunded amount of the equivalent fine or penalty, deducting any outstanding search and retrieval costs. The borrower or driver shall bear the expenses associated with the refund.

​

Chapter 5: Return

​

Article 21 (Responsibility for Return)

1. The borrower shall return the rental car to the designated return location by the end of the rental period.

2. If the borrower violates the preceding paragraph, they must compensate the company for all damages incurred.

3. If the borrower is unable to return the rental car within the rental period due to natural disasters or other force majeure, they are not liable for any damages incurred by the company. In this case, the borrower must immediately contact the company and follow its instructions.

​

Article 22 (Inspection of the Rental Car)

1. The borrower shall return the rental car to the company in the same condition as it was at the time of delivery, excluding normal wear and tear, under the supervision of the company.

2. Upon returning the rental car, the borrower shall ensure that there are no personal belongings left inside the car by themselves or any passengers. The company shall not be responsible for storing any belongings left behind after the return of the rental car.

 

Article 23 (Return Period of the Rental Car)

1. If the borrower extends the rental period as per Article 8, they shall pay either the rental fee corresponding to the extended rental period or the excess fee as specified in the fee schedule, whichever is lower.

2. If the borrower returns the rental car after exceeding the rental period without obtaining approval from the company as per Article 8, they shall pay, in addition to the amount specified in the preceding paragraph, a penalty fee equal to twice the excess fee.

 

Article 24 (Return Location of the Rental Car)

1. If the borrower changes the designated return location as per Article 8, they shall bear the cost of transportation required due to the change in return location.

2. If the borrower returns the rental car to a location other than the designated return location without obtaining approval from the company as per Article 8, they shall pay a penalty fee equal to twice the cost of transportation required due to the change in return location.

 

Article 25 (Settlement of Rental Car Rental Fees)

1. Upon returning the rental car, if there are any outstanding charges such as excess fees, incidental charges, or gasoline charges, the borrower shall pay the corresponding fees.

2. Regarding the settlement of gasoline charges in cases where the gasoline is not refilled (not returned with a full tank), the amount to be settled shall be determined based on the borrower's mileage and paid accordingly.

 

Article 26 (Handling in Case of Hit-and-Run with the Rental Car)

1. If the borrower fails to return the rental car to the designated return location upon the expiration of the rental period and fails to respond to the company's return request, or if the borrower's whereabouts are unknown, indicating a hit-and-run situation, legal measures such as criminal prosecution will be taken.

2. In such cases as mentioned in the preceding paragraph, the borrower shall take necessary measures to confirm the whereabouts of the rental car.

3. In the event of the circumstances described in paragraph 1, the borrower shall be liable for compensating the company for damages as per Article 31 and shall bear the full cost of recovering the rental car and searching for the borrower.

​

Article 27 (Registration and Consent to Use of Rental Information)

1. In the event that the borrower or driver falls under any of the following categories, they consent to the registration of their personal information, including name, date of birth, and driver's license number, in the company’s system for a period not exceeding seven years. They also agree that this information will be used by the Japan Car Rental Association, its regional member associations, and rental car operators who are members of these associations for the purpose of screening during the conclusion of rental contracts:

   (1) If the company is ordered to pay a parking violation fine based on Article 51-4, Paragraph 1 of the Road Traffic Act.

   (2) If the full amount of the parking violation-related expenses specified in Article 20, Paragraph 5 is not paid to the company.

   (3) If it is recognized that there has been a non-return as specified in Article 26, Paragraph 1.

2. For other matters regarding the handling of personal information, the provisions of the separately established membership agreement shall apply.

 

Chapter 6: Accidents, Theft, Etc.

​

Article 28 (Accidents)

1. In the event of an accident involving the rental car during use, the borrower must immediately stop driving and take the following actions, regardless of the severity of the accident or who is at fault, in addition to complying with legal requirements:

   (1) Report the circumstances of the accident to the police immediately, regardless of who is at fault.

   (2) Report the circumstances of the accident to the company immediately, regardless of who is at fault.

   (3) Cooperate with investigations conducted by the company and the insurance company with which the company has a contract, and promptly submit any required documents or evidence related to the accident.

   (4) In the event of settling or making an agreement with a third party regarding the accident, obtain the company's consent beforehand.

   (5) Except for special reasons, repairs to the rental car should be carried out at the company or a workshop designated by the company.

2. In addition to taking the measures specified in the preceding paragraph, the borrower is responsible for handling and resolving the accident at their own discretion.

3. The company will provide advice to the borrower regarding the handling of the accident and will cooperate in its resolution.

​

Article 29 (Theft)

In the event of theft of the rental car during use, the borrower shall take the following measures:

(1) Immediately report the theft to the nearest police station.

(2) Immediately report the details of the theft to the company and follow the company's instructions.

(3) Cooperate with investigations conducted by the company and the insurance company with which the company has a contract, and promptly submit any required documents or evidence related to the theft.

 

Article 30 (Termination of Rental Agreement due to Unusable Condition)

If the rental car becomes unusable due to reasons such as accidents, theft, or other incidents (hereinafter referred to as "malfunctions"), the rental agreement shall be terminated during the rental period.

 

Chapter 7: Compensation and Indemnification

​

Article 31 (Compensation and Compensation for Business)

1. The borrower shall compensate for any damages caused by the borrower or the driver to third parties or the company during use, except in cases where the borrower or the driver is not at fault.

2. If the borrower or the driver causes damage to the rental car or its accessories due to their fault, the borrower shall pay the following compensation to the company as compensation for loss of use during the repair period (non-operation charge):

   • If the car is drivable: 100,000 yen

   • If the car is not drivable: 200,000 yen

 

Article 32 (Insurance)

1. When the borrower is liable for compensation under the preceding article, claims for insurance benefits within the following limits are available under the damage insurance contract concluded by the company for the rental car. However, insurance benefits will not be paid when the exemptions specified in the insurance policy apply.

   (1) Unlimited per person for third-party compensation (including compulsory insurance)

   (2) Unlimited per accident for property damage compensation (deductible of 200,000 yen)

   (3) Borrower or driver's full self-liability per accident for vehicle compensation

   (4) Up to 50 million yen per person for bodily injury

2. Damages for which insurance benefits are not paid and damages exceeding the insurance benefits paid as per the preceding paragraph shall be borne by the borrower.

3. When the company pays damages that should be borne by the borrower, the borrower shall immediately reimburse the company for the amount paid.

4. Regarding damages equivalent to the deductible amount and self-liability amount specified in paragraph 1, if the borrower has paid the deductible reduction fee for additional compensation options prescribed by the company in advance, the company shall bear the amount exceeding the specified deductible. However, if the deductible reduction fee has not been paid, it shall be borne by the borrower.

5. The company may request the payment of the deductible reduction fee for additional compensation options from the borrower upon entering into the rental agreement.

6. The premium equivalent amount for the damage insurance contract specified in paragraph 1 is included in the rental fee.

7. Damage insurance and this coverage system do not apply to accidents not reported to the police or the company's branch office, accidents falling under the exemption clauses of the insurance policy, accidents occurring after rental without permission as per Article 9, accidents falling under Article 18, clauses 1 to 10, and all damages to accessories and rental car vehicles.

 

Chapter 8: Cancellation

 

Article 33 (Termination of Contract)

If the borrower violates these terms during the rental period, the company may terminate the rental agreement without any notice or demand and may immediately request the return of the rental car. In this case, the company shall not refund the rental fees already received to the borrower.

Article 34 (Mid-term Termination)

1. The borrower may not terminate the contract with the company during the rental period. In this case, the company shall not refund the rental fees already received to the borrower.

 

Chapter 9: Miscellaneous

 

Article 35 (Vehicle Delivery and Pickup)

1. The Company shall not deliver the rental car to locations other than the designated pickup location. In cases of breakdowns, accidents, or when the rental car is immobilized for any other unavoidable reasons, if pickup is requested, the lessee shall pay the Company's designated pickup fee at the designated pickup location specified by the Company.

2. The Company shall not be liable for delays in pickup due to traffic congestion or delays in public transportation or general roads (including toll roads). Additionally, pickup fees will not be refunded.

 

Article 36 (Calculation of Unfilled Gasoline Charges)

The approximate volume of unfilled gasoline (in liters) shall be multiplied by the predetermined price listed on the website.

 

Article 37 (Offset)

The Company may offset any monetary obligation owed by the lessee to the Company under this agreement at any time.

 

Article 38 (Consumption Tax, Local Consumption Tax)

The lessee shall pay the consumption tax and local consumption tax imposed on transactions based on this agreement to the Company.

 

Article 39 (Late Payment Charges)

In the event of a failure by the lessee or the Company to fulfill monetary obligations under this agreement, the defaulting party shall pay the other party late payment charges at an annual rate of 14.6%.

 

Article 40 (Detailed Rules)

1. The Company may establish detailed rules separate from this agreement.

2. When the Company establishes separate detailed rules, it shall display them at its business premises and include them on its website and rate charts. The same shall apply to any changes made to them.

 

Article 41 (Jurisdiction)

In the event of a dispute arising from this agreement, the court with jurisdiction over the location of the Company's headquarters shall be the exclusive jurisdictional court.

 

Supplementary Provision: This agreement shall come into effect on September 15, 2023.